Shipping & Delivery Policy
WHAT ARE MY SHIPPING OPTIONS?
If you require any other service not listed below, please call to place your order to ensure we provide you with accurate Shipping & Handling rates.
| Destination | Method | Carrier | Cost |
| Within the continental United States (includes Alaska & Hawaii) |
Standard Ground Service | UPS / FedEx | Calculated at checkout |
| Within the continental United States (includes Alaska & Hawaii) |
Priority Mail Service | United States Postal Service | Calculated at checkout |
| Outside the continental United States | Priority Mail International Service | United States Postal Service | Calculated at checkout Prices do not include duty & taxes |
| Outside the continental United States | First-Class Package International Service | United States Postal Service | Calculated at checkout Prices do not include duty & taxes |
WHEN WILL MY ORDER PROCESS?
| Type of order | Method |
| Order containing in stock item(s) only | Order will ship within 72 business hours from the time the order is submitted |
| Order containing pre-order item(s) only | Order will ship within 72 business hours from the time the item(s) arrive at our Peosta, Iowa warehouse |
| Order containing re-stocking (backorder) item(s) | Order will ship within 72 business hours from the time the item(s) arrive at our Peosta, Iowa warehouse |
| Order containing both in stock item(s) and pre-order / backorder item(s) | In stock item(s) will ship within 72 business hours from the time the order is submitted and the pre-order / backorder item(s) will ship within 72 hours from the time the item(s) arrive at our Peosta, Iowa warehouse. (Maximum of two shipments) |
WHEN WILL MY CREDIT CARD BE CHARGED?
Your credit card will be charged at the time of shipment. If you see any 'transaction' listed on your statement prior to shipment this is a pre-authorization hold to ensure the funds will be available at time of shipment. For orders containing both in stock and pre-order/backorder items, there will be a transaction at the time of both shipments; applicable shipping charges for both shipments will be applied to the inital shipment of in stock items.
DELIVERY POLICY
Shipping & Handling charges will not be refunded, and a 20% re-stocking fee will be deducted from the total order amount prior to crediting back to account for refused shipments.
All Shipping & Handling charges shown are estimates and are subject to change. First Gear has the right to adjust amounts due to fluctuating market conditions at time of shipment. Please contact us if you have specific shipping instructions. Additional fees (i.e. duties, taxes, etc.) may apply to orders shipping outside of the continental United States and are the responsibility of the customer. First Gear has the right to further define details.